Ethical Sourcing and Supplier Vetting Policy

Moonstone Crystals is committed to operating in full compliance with UK legislation relating to business transparency, consumer protection, and ethical trading. We recognise that our responsibility extends beyond the quality of the products we sell to include the way in which those products are sourced, produced, and delivered.

All crystals and minerals offered by Moonstone Crystals are hand-selected by Chantelle to ensure authenticity, quality, and traceability. We will only work with suppliers who can demonstrate a strong ethical compass, and we actively avoid any supply chains where labour exploitation, environmental harm, or unfair trade practices are present.

For all other product ranges, including jewellery, wellness products, books, and giftware, we implement a strict supplier vetting process. This process includes:

Reviewing and assessing the supplier’s ethical sourcing policies.
Examining sustainability and environmental impact documentation.
Confirming that their supply chain is transparent and compliant with current UK business and consumer legislation.
Ensuring that all goods are safe, legal, and meet quality assurance standards.

We require our suppliers to provide clear documentation and evidence of their commitment to sustainable and responsible practices. This is reviewed before any trading relationship is established and may be revisited at regular intervals to ensure ongoing compliance.

Moonstone Crystals reserves the right to refuse or discontinue business with any supplier who fails to meet our ethical and sustainability standards. Our priority is to ensure that all products offered to our customers are of the highest quality and are sourced in a way that aligns with our values of integrity, responsibility, and respect for both people and the planet.

This policy is reviewed on a regular basis to ensure alignment with legislative updates and evolving best practices in ethical sourcing.

Sustainability and Environmental Commitment

Moonstone Crystals recognises the importance of operating in a way that minimises environmental impact, supports local communities, and promotes sustainable practices. We are committed to continuous improvement in reducing our carbon footprint and embedding sustainability into every aspect of our business operations.

Our commitments include:

Packaging Practices: We actively reuse packaging materials received from supplier orders to extend their lifecycle and reduce waste. Where new packaging is required, we prioritise recyclable, compostable, and biodegradable options to ensure that our packaging choices are environmentally responsible.
Local Sourcing and Partnerships: We seek to work with local companies and traders wherever possible. By sourcing products and services from within our community, we reduce transportation-related carbon emissions, strengthen the local economy, and contribute to the success of small businesses in our region.
Carbon Footprint Reduction: All purchasing and operational decisions are made with careful consideration of their environmental impact. By shortening supply chains, reducing reliance on long-distance transportation, and using sustainable packaging solutions, we continually work to lessen our contribution to climate change.
Ongoing Responsibility: We regularly review our sustainability practices to ensure they remain aligned with current legislation, industry standards, and evolving best practices. We are committed to exploring new opportunities to further reduce our environmental impact while maintaining the highest level of quality for our customers.

This approach ensures that Moonstone Crystals operates responsibly, balancing the needs of our customers with our duty of care to the environment and our local community.